The Top 5 Things Your Clients Want To See Right Now


COVID-19 Regulations & Expectations Рfrom your Clients Perspective 




As the majority of Salon & Spa service businesses have been given the green light to re-open, we took a poll of the most important things clients want to see (after face masks & gloves, of course) upon re-entering your business for their first appointment back.


Of a survey of 150 Canadian Spa & Salon goers, here were the top 5 most common responses:


#1 “Temperature Checks before entering (the salon/spa)”


#2 “Sterilization of the area (visibly in front of me) before I sit/lay down”


#3 “Spaced out salon stations (social distancing), but a private room is preferred”


#4 “(Service provider) washes hands visibly in front of me before putting new gloves on”


#5 “One client at a time per stylist! Absolutely no multi-tasking between multiple clients”